When working in a care setting it is so important to build positive relationships with care users.
Confidentiality and the correct handling of personal information are vital for trusting relationships and a breach in this may lead to a service user becoming unwilling to cooperate with their care providers.
This course provides an introduction to the concept of handling information in care settings. At the end of the course you will understand the need for secure handling of information and you will know how to access support if you have any questions regarding access to information.
The course will cover the important role confidentiality plays in developing trusting relationships with the people in your care and it will define key terms such as ‘need to know’ and ‘consent’. It also touches on the legislation that is in place relating to the handling and storing of information and the obligations each person has under these laws.
This course has a required passrate of 70% and a duration of at least 20 minutes.
- Putting it Into Practice
An up-to-date web browser
Up to date video drivers and media players
Memory of at least 1Gb RAM
Broadband download speed of at least 3Mbps