Sales Skills

CPD approved


This course can be purchased for £35 on an individual license basis.
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Course Overview

The course will start by providing an overview of the basic rules for salespeople, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term.

The course will cover cold calling, including how to prepare, what to say and how to deal with gatekeepers as well as walking you through a typical face-to-face meeting.

You will learn how to start a meeting, the questions you need to ask your prospect, practical tips for presentations including, staying relaxed, getting across your main messages, handling questions and using presentation aids.

We will also be analysing how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions.

We will take a look at negotiation. We’ll highlight how you can avoid it, what to say if you’re drawn into it, and how you can use your negotiating skills to land the sale and much more.

Course Content

This course has a required passrate of 70% and a duration of at least 120 minutes.

  1. Basic Rules for Sales People
  2. Cold Calling
  3. Face-to-Face Meetings
  4. Rapport Building
  5. Sales Presentations
  6. Results Selling
  7. Handling Negotiations
  8. Dealing With Objections
  9. Closing the sale

System Requirements

An up-to-date web browser
Up to date video drivers and media players
Memory of at least 1Gb RAM
Broadband download speed of at least 3Mbps

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