The course will start by defining dignity and privacy within the healthcare sector, and will explain how the two are quite often linked. It will then go on to give you a range of useful professional tips about setting up the right working relationship with your service users, and discuss some of the issues that can arise when dignity and privacy are not respected.
A duty of care is the requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of service users first. Working in the health and social care sector involves working with lots of different people with a variety of needs, dependencies, backgrounds and wishes.
As a care worker, you have a duty of care towards all the people you are involved with, during your working hours. This means you have to employ a reasonable level of care, to ensure they are kept safe from harm, abuse and injury.
This course has a required passrate of 70% and a duration of at least 50 minutes.
- Overview of the Course
- The Implications of Duty of Care
- How Duty of Care Affects Your Work
- Duty of Care Dilemmas
- Resolving Dilemmas: Support and Advice
- How to Respond to Complaints
An up-to-date web browser
Up to date video drivers and media players
Memory of at least 1Gb RAM
Broadband download speed of at least 3Mbps